Frequent Ask Question:- Delivery

1. Will I have to pay for the delivery of my goods?
2. How will you deliver my goods?
3. When will my goods arrive?
4. Which areas does your delivery service cover?
5. Can I collect my orders personally from your office?
6. Can you send the orders to my customers?
7. Does EFZONE guarantee on time delivery of my goods?
8. What should I do if I don't receive my orders on time?
9. What should I do if there's a mix up in my order and I receive another Dealer's goods?

1. Will I have to pay for the delivery of my goods?
   No. We provide free delivery to any registered address in West Malaysia, East Malaysia, Brunei and Singapore. You only pay according to the price list.
2. How will you deliver my goods?
   All goods are delivered by our appointed courier services. We only work with reliable courier services that have good track records.
3. When will my goods arrive?
   Normal Offset Printing take 4 days to West Malaysia, 5 days to East Malaysia and 1 week to Singapore and Brunei. (If got finishing on printing need extra 1 or 2 days). Normal Digital Printing takes 2 days to West Malaysia, 3 days to East Malaysia and 5 days to Singapore and Brunei. (If got finishing on printing need extra 1 or 2 days).
4. Which areas does your delivery service cover?
   Our appointed courier service provider delivers to all states in Malaysia, Brunei and Singapore.
5. Can I collect my orders personally from your office?
   No. All the Products will be send out by Courier service or dispatch Person.
6. Can you send the orders to my customers?
   Yes. We can help to deliver to your Customer  doorstep. All the invoice and address of our details will not see on the delivery.
7. Does you guarantee on time delivery of my goods?
   While we are committed to the timely delivery of goods to our Dealers, we cannot guarantee you 100% punctuality due to factors such as weather, emergencies and the efficiency of the courier service.
8. What should I do if I don't receive my orders on time?
   Contact our Customer Service at Tell us the problem and we'll try to solve it as soon as possible.
9. What should I do if there's a mix up in my order and I receive another Dealer's goods?
   Contact our Customer Service at +60128594298 or email to sales@joprint.com Tell us the problem and we'll try to solve it as soon as possible.

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Delivery