- Do you offer artwork design services?
- Does Efzone provide artwork proof checking services?
- What file format should I use to save my artwork?
- How do I send my artwork?
- Can I change my design after submitting it?
- Can I order my business card in other sizes?
- Will the color of my printed product match 100% to the original color of my artwork?
- Can I print anything I want?
- Do you offer artwork design services?
No. You have to create and email us your own design and we will do only the printing. - Does Efzone provide artwork proof checking services?
No. You have to confirm the final artwork before email to us for print, for file with bleeding problem, we will automatically fix it into our printing size for immediate printing. We will not be responsible for any error occur, please do your final print file to actual size or bleed it 2mm for each edge. - What file format should I use to save my artwork?
For all our products, we accept the artwork in: - Adobe Illustrator (AI)
- Adobe Acrobat Document (PDF)
- Corel Draw (CDR)
- **Jpeg, powerpoint, publisher, ms word. **(Quality and colour print out of the output file may affected. If file is not suitable for printing, we will reject the printing jobs and ask customer to resend file in better output quality, we will not be responsible for any printing quality and colour if customer agree to proceed with be low output quality file)
- How do I send my artwork?
You have to send your printing files to us by email or by post. - Can I change my design after submitting it?
YES. You can change your design by cancelling your order after you have submitted your artwork before 4.00 pm. on the same day and before printing in process.
Call our Customer Service at +60128594298 to cancel your order.
Then, email your new order accordingly. You are encouraged to check your artwork thoroughly before submitting it for printing. - Can I order my business card in other sizes?
YES. We provide custom size for both Digital and Offset Business Cards. The business card size should be smaller than our maximum size which is 89mm x 54mm (actual size) else it will be considered as 2 units size. - Will the color of my printed product match 100% to the original color of my artwork?
NO. It is a known fact within the printing industry that 100% process color accuracy is not presently possible with the current print technology. Therefore, even if a printing company were to employ highly experienced personnel including the latest press technology, the outcome of color of the printed product will always differ from the original artwork. The level of difference however is subject from printing company to printing company. - Can I print anything I want?
Yes you can, as long as what you are printing does not conflict with the Malaysian printing and publication law. Efzone will not print jobs that contain offensive literature or images. This includes information that are politically, religiously or racially, sensitive. Efzone will not be responsible for any infringement of artwork content.
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